Our orders are processed within 1-4 business days, with 3-6 business days estimated arrival time. However, we cannot guarantee a delivery time. Shipping may exceed 6 days as USPS does not deliver on Sundays or holidays.
*Please note that SoarBlue also does not ship on Saturdays, Sundays, or holidays.
*While we will do all that we can to ensure your order is delivered on time, SoarBlue cannot be held responsible for conditions beyond our control such as severe weather, postal interruptions, etc.
Can I expedite shipping?
Absolutely!! You can upgrade your shipping to USPS Priority Mail or USPS Priority Mail Express for an additional fee.
*NOTE: All express orders placed on Friday after 12PM (CST), Saturday, or Sunday will be processed on Monday.
*Please note again that USPS does not deliver on Sundays or holidays.
*Please note that the above timelines do not include holidays. Items will be available for pick up in store after 2 PM CST on the following business day after holidays.
Where does SoarBlue ship?
We are happy to send your tees anywhere. Our shipping is $5 to the 48 continental United States, and we will ship anywhere else that the Post Office will deliver.
How do I know the status of my order?
Once your order has been placed, you will receive a confirmation email. Then, once your order starts being processed, you will receive another email with a USPS tracking number. You can check the status of your order at any time by clicking the hyperlink in your email or by tracking your number at usps.com.
Can I make changes to my shipping address after I place my order?
Once you receive our email stating that your order is processing, SoarBlue is unable to make any changes or modifications to an order, as we begin working on shipping your order immediately. However, if you notice your address is incorrect when you receive your confirmation email, please reach out to firstname.lastname@example.org. We ask that in your email you include your first and last name, your order number, and what changes need to be made.
What happens if my package is refused or sent back to the sender?
If your shipment is refused or returned to the sender, you will receive an email notifying you once the package arrives back to SoarBlue. If a package is returned due to an insufficient shipping address, the customer is responsible for the original shipping charges. This amount must be paid before items are re-shipped to the customer’s correct shipping address. Payments are emailed to customers through an online invoice. You have 14 days after the email is sent to respond to SoarBlue before your order goes through the returns process for store credit.
*NOTE: The original shipping charge will be subtracted from the store credit.